Degraded performance for customer's using browser app and Federated Authentication
Incident Report for Pulsara
Resolved
This incident has been resolved.
Posted Aug 04, 2023 - 23:20 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2023 - 23:10 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 04, 2023 - 21:26 UTC
Investigating
We are currently experiencing a service disruption with our browser application. This only affects customers that are using our Federated Authentication integration.

Our Development team is working to identify the root cause and implement a solution.

If you are a customer utilizing Federated Authentication and see a black screen when logged in, the immediate workaround to get logged into Pulsara is to clear the browser data and then log back into Pulsara.
Posted Aug 04, 2023 - 21:25 UTC
This incident affected: Pulsara Cloud Platform - US.